About
What happens to our stuff when we leave this world?
Paperwork piles up. Calls need to be made. Accounts, assets, ashes. Otherside Life steps in so you can focus on the only thing that actually matters: saying goodbye.
of first-time executors say they had “absolutely no idea what to do.”
of families stop speaking for at least a year after a parent’s death.
Is miscommunication, missing documents, and lack of a neutral coordinator.
Replace Chaos with Clarity
This isn’t therapy. It’s not legal advice. It’s expert, hands-on coordination for the messiest moments after a death, when decisions pile up and clarity disappears.
There’s a right order to do things after someone passes, and most people only learn it the hard way. We bring clear checklists, proven workflows, and real humans who know exactly what needs to happen next.
Our services
The logistics of letting go.
Immediate Aftermath
We assess what needs to be done and build a clear, customized checklist so nothing gets missed.
Digital Detective Work
We systematically locate passwords, close accounts, and clean up someone’s digital life with care and professionalism.
Family Mediation & Alignment
We set clear checkpoints for key decisions so everyone stays informed, aligned, and heard.
Managing & Sourcing Vendors
We source, coordinate, and negotiate with trusted vendors who are trained to work with grieving families.
Pack Out & Logistics
We coordinate and categorize physical belongings so nothing is rushed, lost, or mishandled.
Closing the Financial Loop
We make sure accounts, obligations, and loose ends are fully identified and properly wrapped up.
Coordinating with Compassionate Vendors
Settling an estate takes around 570 hours of admin, and it lands on whoever is least able to carry it. We have the playbooks for all of it and a concierge team who runs them, so those hours are ours instead of yours.
Every vendor is background-checked, insured and licence-verified annually, then trained to our Compassion Standard before they ever meet a family. Grief changes what good service looks like, and we do not assume anyone arrives knowing that.
We coordinate every one of these categories. We provide none of them. The licensed professional does the work.
- Real estateWe source and brief the agent. The sale is theirs to run.
- Legal & estateWe organise the documents and book the meetings. The attorney advises.
- Funeral servicesWe match the home to your wishes and hold the timeline. They direct.
- FlowersWe brief the florist and confirm every delivery window.
- VenueWe shortlist, check dates, and handle the booking back-and-forth.
- Pack-out & move-outWe schedule the crew and set the order of rooms. They do the lifting.
- Death doulaWe match you to a doula who fits. The care is theirs to give.
- Grief supportWe find the practitioner and make the introduction. The sessions are theirs.
- Financial planningWe gather the paperwork and route it ahead of the meeting.
- InsuranceWe locate the policies and chase each claim to an answer.
- CleaningWe book the service, brief them on the property, and confirm the work.
- TransportationWe arrange the vehicles and align the timings with everything else.
Concierge Support Plans
The Transition
For basic arrangements.
- End-to-end funeral/memorial coordination (vendor sourcing, booking, and logistics).
- Formal Will execution assistance and filing of necessary death certificates/notifications.
- Closing or memorializing social media accounts and canceling subscriptions.
- Coordination of sorting personal effects, managing donations, and clearing unit or room.
The Estate
For families with assets to allocate.
- Liaison for real estate agents, home stagers, and contractors to prep the primary residence for sale.
- Up to 3 “Family Alignment” sessions to resolve disputes over specific items or Will interpretation.
- Gathering and organizing all documents for the estate lawyer to reduce billable legal hours.
- A digital catalog of all high-value physical assets for transparent family distribution.
The Portfolio
RecommendedFor multiple assets and complex portfolios.
- Logistics for secondary homes, out-of-state properties, or storage units.
- Coordinating with business partners or specialized lawyers to handle the transition of a small business or professional practice.
- Managing the “hand-off” between tax professionals, wealth managers, and the executor to ensure no asset is missed.
- Priority “White Glove” access. Unlimited VA support for the first 90 days + dedicated Account Manager access.
A 23-part field guide
The First 500 Hours
The three weeks after a death are the most disorienting a family will face, and almost none of it is intuitive. This is the whole sequence, in the order it actually happens, from the first hour through closing the estate. Read it straight through, or jump to where you are.
What comes next
You don’t have to do this alone.
When the time comes, we’ll handle the chaos, quietly, competently, and with care.
Just say the wordHave a question?
What exactly do you do?
We handle the logistics that follow a death, coordinating people, paperwork, accounts, and vendors so families don’t have to manage it all themselves.
Is this legal or financial advice?
No. We work alongside legal and financial professionals to make sure everything gets done, not to replace them.
Do you work with executors and families together?
Yes. We help keep everyone aligned, informed, and moving forward without unnecessary tension.
What if things are already messy or started?
That’s common. We step in at any point, assess what’s been done, and take it from there.
How do you handle sensitive information and belongings?
With strict processes, secure systems, and trained professionals who understand the weight of what they’re handling.
Otherside Life provides coordination only. Not legal, tax, financial, medical advice or funeral services. Third-party licensed providers deliver regulated services.